Returns & Exchanges

At Scarce, we understand the importance of perfection when investing in premium timepieces. If your exclusive watch does not meet your expectations, we offer a 14-day return window for items in original, unworn condition with all security tags intact.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team at [email protected] with your order number and high-resolution photos of the watch to verify its current condition.

• 2.
  Secure Packaging

  Place the timepiece back in its original luxury presentation box, ensuring all certificates of authenticity, manuals, and protective films are included.

• 3.
  Insured Shipping

  Affix the provided prepaid, fully-insured shipping label to your package and drop it off at an authorized courier location to ensure safe transit.

• 4.
  Expert Inspection & Refund

  Once received, our master watchmakers will perform a multi-point inspection; upon approval, your refund will be processed to your original payment method within 5 business days.